”Porsha” Polo top

Within 14 days of purchase, you can exchange or return unsuitable products. In order to carry out exchange and return procedures it is necessary to follow certain conditions:

The customer can return the goods only in proper condition, which is possible under the following conditions:

the goods are free from stains and defects resulting from their use or improper storage by the buyer;product tags and labels were retained;the original packaging is kept if the customer received the goods in the package.

THE ORDER OF RETURN

To return the goods you need:

ensure that the goods are returnable in accordance with the conditions described;place the goods in its original packaging;if you return multi-part order, place all the goods in the package;in case of return of promotional goods with gifts, pack the complete received set.

To perform the return and exchange procedures, it is necessary to fill and provide the appropriate form with the goods. In case of a return of goods with a defect, you need to indicate the inadequacy found in the form. In case of non-detection or loss of blank, you can contact the manager and get a new copy.

In case of return or exchange of the goods, the cost of delivery shall be paid by the customer. 

The return of the goods is carried out by the same postal service that was sent.

When making a delivery at the post office, pay attention to the estimated cost of the goods. The client must provide the total amount of the goods according to the cheque. The postal service is obliged to return only the estimated value of the parcel in case of its loss or damage.

If the goods are shipped using the cash on delivery service, they will be returned to the sender without refunding the cost of the goods and postal services.